Mandrake Press Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at webmaster@mandrake-press.com.

Buy Online! - The best way to buy!

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Switch, Delta, Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

wholesale terms available on all products.

UK:
All UK Mainland orders are charged a fixed rate of £2.95 per order. PLEASE NOTE that customers living in the 'Highlands and Islands' will be charged at the higher of £2.95 or actual cost. Back-orders are shipped free of charge. Generally small orders are despatched via 1st Class packet post and orders weighing over 1kg via 48 hour Parcel Force Service (subject to variation). UK orders over £65.00 (exc. VAT) are shipped free of charge.

International:
Post and packing is charged at cost and goods will normally be sent, subject to weight either Air Mail or Air Parcel. Post and Packing is charged by packed weight using published tariffs by Royal Mail / Parcel Force. A minimum charge of £2.95 applies.

Please specify SURFACE MAIL in the special delivery instructions option if you would like a much slower but cheaper shipping method.

VAT:
will be added to post and packing charges for UK and EEC orders at 17.5%.

UK and the European Union::
Books are exempt from VAT, all other items 17.5% VAT is added.

International:
All orders are VAT free and you should click the exempt button to reduce VAT to zero .

When customers are viewing pages or submitting data over an SSL connection (shown by the golden padlock or golden key appearing in the browser window), no-body else on the Internet will be able to read what they are typing in. This prevents the interception of credit card numbers as they are entered.

Crucial details such as credit card information is sent from the browser to the server using industry standard SSL encryption. At the server, the order is encrypted before being written to disk. All orders are encrypted at all times while they are stored on the web site. When Mandrake Press downloads the orders, they are sent over the Internet using SSL and then decrypted on our computers.

Please read this carefully.

This site is hosted in the UK and complies with and is subject to English law. By accessing this website you are agreeing that your use shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England and Wales shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms.

For our exclusive benefit, we shall retain the right to bring proceedings as to the substance of the matter in the courts of your country of residence or, where these terms are entered into in the course of your trade or profession, the country of your principal place of business.

If you have any comments or questions, please contact us

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes